Marketing
Grow an opted-in Messenger audience from ads, QR codes and your storefront, then broadcast launches and restocks to the segments that convert.
Click-to-Messenger ads · Growth widgets · Campaign reportingLIVEMeta 2026 messaging policy changes — what they mean for broadcastsRead the brief →
Order updates your
customers actually read
VelorHub is the messaging platform for commerce teams: one inbox for every conversation, automated post-purchase updates, and broadcasts that land in Messenger — not a spam folder.
Free to 1,000 sendsMeta-approved templatesSet up in 4 minutes
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Every channel your customers already use
Start with Messenger. Add channels when you need them — the inbox, contacts and automations stay the same.
MessengerLive
Instagram DMAvailable
WhatsAppAvailable
SMSAvailable
WebchatAvailable
EmailAvailable
Unified inbox
One thread per customer, not per channel
Every message, order and note about a customer lives in a single thread. Assign, snooze, tag and reply without leaving the conversation — and see the order timeline right beside it.
- Round-robin and skill-based assignment
- Saved replies with order variables
- Internal notes, mentions and handover to a human
- Full history retained for 12 months
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Automation
Workflows that answer before you do
Build post-purchase journeys on a visual canvas: trigger on order events, branch on tags, wait for a reply, escalate to an agent. No code, no engineer in the loop.
- Triggers from Shopify, WooCommerce or webhook
- Branching, delays and business-hours logic
- AI reply drafts your agents approve
- Route to the right team automatically
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Broadcasts
Send to the right slice, prove it landed
Segment on live order state, preview exactly what the customer sees, then send. Per-recipient delivery and read receipts come back within seconds — failures queue for retry on their own.
- Audience filters on any tag or order field
- Message-tag compliance checked before send
- Delivery, read and click receipts per recipient
- Automatic retry queue for the 24-hour window
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Reports
Know what a conversation is worth
Track response time, resolution rate, broadcast performance and revenue attributed to messaging — per agent, per channel, per campaign. Export anywhere.
- Live agent and team leaderboards
- Broadcast performance with revenue attribution
- CSAT collected in-thread
- Scheduled CSV and webhook exports
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92%Average open rate on Messenger
3.4×More replies than email updates
-38%“Where is my order?” tickets
< 40sTo deliver 1,000 messages
Built for the whole customer journey
Sales
Qualify buyers in chat, share carts and payment links, and hand warm conversations to a rep with the full context attached.
Lead capture · Product cards · CRM syncSupport
Deflect the repetitive questions with automation and give agents one queue with SLA timers and order data in the sidebar.
Auto-replies · SLA timers · CSAT in threadConnects to the stack you run
Browse all 60+ integrations →Shopify
WooCommerce
Stripe
HubSpot
Klaviyo
Zapier
Salesforce
Slack
Google Sheets
Segment
Make
REST API
“We replaced three tools with VelorHub. Shipping updates go out automatically, and the ‘where is my order’ queue basically disappeared — our agents now spend their day on pre-sales questions instead.”
“Set-up took an afternoon and the delivery receipts settled a two-year argument with our courier.”
“The retry queue alone pays for the plan. We stopped losing sends to the 24-hour window.”
Pricing that tracks messages, not seats
Unlimited agents on every plan. Annual billing saves 20%.
AnnualMonthly
GrowthPOPULAR
$79/ month
Start free trial- 10,000 sends / month
- 5 Pages · unlimited seats
- Automation builder
- Delivery & read receipts
- Email support
Scale
$249/ month
Choose plan- 50,000 sends / month
- Unlimited Pages
- Advanced routing & SLA
- Revenue attribution
- Priority support
Enterprise
Custom
Choose plan- Volume pricing
- SSO / SAML & audit log
- Dedicated infrastructure
- Solutions architect
- 99.9% uptime SLA
SOC 2 Type IIAudited annually; report on request.
GDPR & CCPADPA, EU data residency, deletion API.
Meta Tech ProviderReviewed app, compliant message tags.
99.9% uptimeStatus page and incident history.
Questions, answered
Still stuck? Talk to a human →
Do I need Facebook approval to send broadcasts?+
You send from your own Page using Meta-approved message tags. VelorHub is a reviewed Tech Provider, so no separate app review is needed for standard post-purchase updates.
What happens outside the 24-hour messaging window?+
Contacts outside the window are skipped automatically and queued. When they re-engage, or when a valid tag applies, the queued message is delivered — you never send something that would breach policy.
Can I import my existing contacts?+
Yes — CSV import, Shopify sync, or the REST API. Only contacts who opted in through Messenger are marked eligible for broadcasts.
How is pricing counted?+
Per message delivered. Failed sends and skipped contacts are never billed, and unused volume rolls over for one cycle.
Is there a migration path from my current tool?+
Growth and above include a guided migration: we map your tags, templates and automations, and run both tools in parallel until you switch.
Your first broadcast in four minutes
Connect a Page, import contacts, pick a template, send. Free up to 1,000 messages a month — no card, no sales call.